Services & Support

A Partner, Not a Vendor

OpenGate delivers outcomes, not licenses. From assessment through managed operations, we walk beside your team with proven methodologies and hands-on execution.

Let's build your AI roadmap together

Choose Your Path

Three engagement tiers designed for your journey

Assessment Sprint

2-4 weeks

Deep-dive evaluation of your data landscape, team skills, and organizational readiness for enterprise AI.

Implementation Program

4-8 weeks

Hands-on delivery of your first high-impact AI agent or workflow with embedded knowledge transfer.

Managed Operations

Ongoing

Continuous optimization, cost control, compliance monitoring, and proactive AI operations management.

Service Offerings

Comprehensive services across your AI lifecycle

01

AI Readiness Assessment

Deep-dive evaluation of your data landscape, team skills, and organizational readiness for enterprise AI. Identify high-impact use cases and build your 90-day roadmap.

Includes

  • AI maturity model assessment (5-point scale)
  • Use case discovery workshop
  • Data landscape audit
  • Skills gap analysis and training plan

Duration

2-4 weeks

Best For

Organizations new to enterprise AI or planning significant expansion

02

Implementation & Deployment

Hands-on delivery of your first high-impact AI agent or workflow. We build, you learn. Transfer of knowledge embedded at every step.

Includes

  • Workflow design and architecture
  • End-to-end development (no-code + custom as needed)
  • Integration with your data sources and systems
  • Testing, validation, and optimization

Duration

4-8 weeks

Best For

Organizations ready to move from planning to production

03

Integration & Data Enablement

Connect OpenGate AI to your existing systems, data warehouses, and knowledge repositories. Ensure your AI agents access current, trusted data.

Includes

  • Custom connector development
  • Data pipeline architecture
  • ETL/ELT optimization
  • Vector database setup and RAG implementation

Duration

Varies (2-12 weeks)

Best For

Enterprises with complex data landscapes and legacy systems

04

Observability & FinOps Setup

Implement observability from day one using OpenTelemetry standards. Cost tracking, SLO monitoring, and AI-powered anomaly detection tailored to your operations.

Includes

  • OpenTelemetry instrumentation across your stack
  • Custom SLO/SLA definition and monitoring
  • FinOps dashboard setup and cost attribution
  • Alert configuration for key metrics

Duration

2-4 weeks

Best For

Organizations that need cost control and operational visibility

05

Managed Operations & Optimization

Ongoing AI operations. Continuous optimization, cost control, compliance monitoring, and proactive management. From 20 hours/week to fully managed.

Includes

  • Continuous workflow optimization
  • Cost management and budget forecasting
  • Compliance and audit management
  • Model performance monitoring and tuning

Duration

Ongoing

Best For

Enterprises scaling AI across the organization

Our Proven Approach

Our proven methodology: Assess → Instrument → Implement → Observe → Optimize

Assess

Understand your landscape, identify opportunities, build roadmap

Instrument

Deploy observability from day one—cost, compliance, performance

Implement

Build and deploy your first production AI workflow

Observe

Monitor outcomes, costs, and compliance in real-time

Optimize

Continuous refinement and cost control for sustained value

Ready to Transform Your Operations?

Whether you're just starting your AI journey or scaling across the enterprise, OpenGate is ready to be your partner every step of the way.

Schedule Your Assessment Today